Assistant Manager, Donor Services BCCHF

Elevate donor relations as the Assistant Manager for Donor Services at BC Children’s Hospital Foundation. Lead a dedicated team to enhance donation processing and donor experiences in a hybrid work setting.
In this key position, you will support daily operations within the Donor Services team and drive revenue integrity processes. With a focus on continuous improvement, your leadership will ensure timely and accurate processing of donations, providing a seamless experience for every donor.

Key Responsibilities:

• Lead recruitment and training for the Donor Services team

• Oversee compliance and accuracy in donation processing

• Address complex donor inquiries with professionalism

• Recommend process improvements and technology enhancements

• Collaborate across teams for event and campaign support
Requirements:

• Diploma or degree in business administration/accounting

• Five years’ experience in administration or accounting

• People management experience inspiring team members

• Knowledge of CRA, PCI, and privacy regulations

• Proficiency in Microsoft Office Suite and Blackbaud Raiser’s Edge NXT
Your leadership will be crucial in ensuring a superior donation experience at BC Children’s Hospital Foundation.
#J-18808-Ljbffr