Customer Analyst

Position: Customer Analyst for Irving Consumer Products
Unlock your potential as a strategic Customer Analyst in a 12-month contract with Irving Consumer Products. This hybrid role focuses on data analysis and customer engagement to drive improvement and maximize satisfaction.

As a pivotal member of the Customer Relationship Team, you will utilize your analytical skills to enhance partnerships with assigned accounts. This position requires over two years of experience in customer-facing supply chain environments and the ability to interpret complex data into actionable strategies. Your work will directly influence promotional planning and drive cross-functional collaboration.

Key Responsibilities:

• Strengthen customer partnerships through strategic collaboration

• Analyze customer data to optimize support allocations

• Conduct promotional reviews for process improvements

• Lead continuous improvement initiatives effectively

• Establish KPIs to monitor customer performance

Requirements:

• Post-secondary education in a related field

• 2+ years experience in customer-facing supply chain roles

• Proficiency in Excel and advanced analytical skills

• Excellent communication and presentation abilities

• Detail-oriented with strong problem-solving skills

Drive customer satisfaction and business synergies through strategic analysis and collaboration at Irving Consumer Products.
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