Operations Enablement Business Analyst

Position: Operations Enablement Business Analyst Role
Enhance operational insights at Thomson Reuters as a Senior Business Analyst focusing on AI initiative savings and financial analysis. Shape strategic direction with data-driven presentation and reporting.

As part of the Operations Enablement team, you will lead analytics that measure headcount savings and financial performance within the customer service sector. Your work will facilitate effective decision-making through accurate reporting, ensuring clarity in complex data metrics and aligning resource planning with operational goals. The role requires a strong background in data analysis and forecasting, making you crucial in improving service delivery.

Key Responsibilities:

• Oversee AI savings and financial performance analytics

• Conduct in-depth operational scenario planning

• Implement sophisticated forecasting models

• Deliver insights and executive narratives on performance

• Document workforce management processes and SOPs

Requirements:

• Proven experience in predictive analytics and finance

• Skilled in dashboard creation and data modeling

• Strong understanding of operational metrics and KPIs

• Excellence in accuracy and timing of reporting

• Experience with operational improvement processes

Transform your analytical expertise into actionable insights and strategies at Thomson Reuters.
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