Analyst, Business Solutions & Organizational Projects

About Us

At Ronald McDonald House® British Columbia and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.

As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.

Since opening our first 13‑bedroom House in Vancouver in 1983, Ronald McDonald House BC & Yukon has continued to grow to meet the rising need for support. In 2014, we opened the Heather House, a 73‑bedroom House on the grounds of BC Children’s Hospital, along with a Ronald McDonald House Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening new Family Rooms at Royal Inland Hospital in Kamloops, and the University Hospital of Northern BC in Prince George, bringing comfort, care, and a place to rest to families throughout the province.

With the demand for services increasing, we are planning for even greater impact through expansion with a second House. The new Willow House is intentionally designed for comfort, connection, and wellness, and will offer families more space, more support and more ways to stay together during the toughest times. We aim to double our capacity and impact across BC and Yukon over the next five years, ensuring even more families can stay close when it matters most.

Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.

Ronald McDonald House BC & Yukon is entering a period of growth and increasing operational complexity. As we expand our services and prepare for greater capacity, we need strong systems, efficient processes, and practical technology solutions that help teams work effectively and sustainably.

This role helps turn organizational needs into clear, scalable solutions by partnering with teams to improve workflows, strengthen business systems, and support successful cross‑functional initiatives.

By connecting people, process, data, and technology, the Analyst, Business Solutions & Organizational Projects will help build the operational foundation needed to support sustainable growth and continued mission impact.

The Analyst, Business Solutions & Organizational Projects supports Ronald McDonald House BC & Yukon’s growth and operational effectiveness by leading business systems improvements, process optimization, and cross‑functional organizational projects. Reporting to the VP, Finance, this role works closely with leaders and teams across the organization to understand business needs, identify practical solutions, and support the successful implementation of new systems, workflows, and initiatives.

The position serves as a bridge between people, processes, data, and technology, helping translate operational challenges into clear, scalable, and user‑focused solutions. Through strong project leadership, business analysis, change support, and stakeholder partnership, this role helps strengthen the organization’s capacity to deliver on its mission and prepare for future growth.

This is a full‑time, 12‑18 month contract position.

• Develop a strong understanding of organizational processes, systems, data flows, and operational needs across departments.
• Partner with teams to identify opportunities to improve effectiveness, efficiency, automation, and user experience.
• Serve as the internal lead for business systems and technology‑enabled process improvements.
• Evaluate and recommend technology solutions that align with organizational priorities, capacity, and budget.
• Maintain visibility of the organization’s technology ecosystem, integrations, and business applications.
• Support implementation and optimization of business systems, including Microsoft 365 and other organizational platforms.

• Lead cross‑functional projects from…