Senior Business Advisor

Company Overview

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Telemedicine, Wellness account and other physical and mental wellbeing support
• Share plan & other savings: up to 12% of salary or more (ask how you could earn guaranteed income for life)
• Annual bonus target of 12% of base salary, with a potential payout up to double the target (subject to personal and company performance)
• Pension offerings providing guaranteed income for life via a defined benefit plan

Salary range (35‑hour workweek): 94,200 – 115,200. Salary is determined by experience, skills, qualifications and internal equity.

As part of Strategic Distribution, the Operational Performance – Brokers team is modernizing commercial insurance through major initiatives, including Contact AE, a national platform that simplifies quotes and transactions with brokers.

Office:
Vancouver, Calgary or Edmonton. This is a permanent full‑time position and requires a minimum of 2 days per week working in the office.

• Deploy the Contact AE system to the brokerage network, including new functionalities in a national context of constant change and transformation.
• Use your experience in project management to develop project plans or action plans for your region.
• Gather and analyze data to initiate, develop and recommend practices and activities that improve and increase the use of Contact AE for firms and producers.
• Analyze and measure the effectiveness of existing deployment processes and develop sustainable, repeatable and quantifiable improvements.
• Work closely with Business Development to develop implementation strategies and monitor the regional action plan.
• Develop documentation to support analysis of recommendations and document all follow‑up tools and action plans.
• Participate in developing future ideas, share expertise for the benefit of the national team, following national guidelines while customizing actions at the regional level.
• Support and accompany field‑based colleagues by providing analyses, strategies or methodology.
• Participate in change‑management strategies, including developing training materials and activities, communication and facilitation of workshops or committees.
• Understand the Contact AE project ecosystem and stakeholders to obtain a 360 view and analyze impacts.
• Support facilitation of regional executive committees.

• Strong sense of initiative and responsibility; works autonomously and delivers concrete results.
• Excellent interpersonal skills, quickly establishing trust, contributing positively and exchanging feedback with ease.
• Powerful communication and presentation skills; able to analyze, synthesize information and deliver clear, actionable results.
• At ease under pressure: good stress management, agile in a fast‑paced environment and able to meet tight deadlines.
• At least 5 years of relevant experience in a project management or organizational consulting role.
• Strong practical experience in project and change management; ability to problem‑solve and influence to overcome resistance to change.