Business Process Analyst

Be part of something incredible. Metals are necessary for our world, but mining historically faced issues with waste, sustainability, and inefficiencies. Mine Sense is changing that. Our solutions reduce mining waste and environmental impacts while increasing profits and efficiencies. Backed by the best in venture capital and government funds, and recognized by tech industry and sustainability programs, Mine Sense is doing what many said could not be done: improving mining for people and planet.

We are looking to add a Business Process Analyst to our Business Development Team in Vancouver. Reporting to the Sales Operations Manager, the role is for a fixed-term 4-month contract to support and develop the customer lifecycle playbook, enabling efficient and scalable process design across the organization. This position focuses on mapping, documenting, and improving end-to-end processes to enhance operational effectiveness and alignment across cross-functional teams.

An ideal candidate will be a detail-oriented self-starter who enjoys developing innovative solutions.

• Support mapping of end-to-end processes across the customer lifecycle
• Develop structured documentation (stages, activities, inputs/outputs, milestones)
• Support process redesign by identifying gaps and improving workflows
• Consolidate inputs from cross-functional teams into clear, standardized artifacts
• Maintain and update the lifecycle playbook
• Ensure documentation is aligned with operational needs and supports scalability and adoption.
• Collaborate with internal teams to promote understanding and adherence to defined processes

• Experience in business process mapping and process documentation, or a related role.
• Demonstrated ability to analyze and structure complex workflows in a clear and logical manner.
• Proficiency in Microsoft 365 tools (e.g., Excel, Word, PowerPoint, SharePoint, Teams)
• Ability to communicate in English; knowledge of Spanish is an asset.
• Strong verbal and written communication skills.
• Self-starter, ability to work independently and in teams.
• Health & Safety-conscious individual.
• Legally able to work in Canada.

The salary offered to the successful candidate will be based on their experience, knowledge and skills they bring to Mine Sense, market data based on their location as well as internal equity. Keeping this mind, the salary offered can be outside of the range posted. We are looking for talented folks at all levels.

27 - 31 CAD

• Transit Subsidy (for roles based in Vancouver, BC)
• Hybrid work (for roles that do not require to be onsite)
• Company organized social events and celebrations to connect with your team

When you join Mine Sense, a trailblazing Canadian mining technology company, you become a part of our purpose to maximize global metals and minimize global impacts. We’re not just a company; we’re a Community of Innovators who forge a path toward a sustainable future. Here’s why we want you to be excited:

• Purpose-Driven:
  At Mine Sense, we don’t just clock in—we live our purpose. We’re on a mission to revolutionize the mining industry, and every day, we’re one step closer to a cleaner, greener world.
• Values That Resonate:
  Our core values—Innovation, Belonging, Resilience, and Adding Value—aren’t just buzzwords. They’re the bedrock of our culture. When you step into our team, you’re not just an employee; you’re a steward of these values.
• Impactful Work:
  Imagine contributing to a cleaner, more sustainable planet. At Mine Sense, you’re shaping the future of cleantech and developing cutting edge technology that literally hasn't been developed before. Your work matters, and it echoes beyond our walls.
• People-Centric:
  We’re not just about profits; we’re about people. Our organization cares deeply about its employees. When you join us, you become part of a community that supports growth, well-being, and success.

Mine Sense is an equal opportunity employer and is committed to providing accommodation to individuals with disabilities. Should you require accommodation during the recruitment or hiring process, please contact us at  for assistance. Information received related to accommodation needs of applicants will be addressed confidentially.

All applications are welcome, even if you don't meet all the requirements.