Lab​/LIS Business Analyst

Provide senior-level business analysis support across laboratory and digital health initiatives

Lead current-state and future-state process analysis and workflow assessments

Facilitate stakeholder workshops, discovery sessions, and requirements gathering activities

Develop and document business requirements, process maps, use cases, and business rules

Translate operational and clinical needs into clear, actionable requirements for technical and project teams

Support solution evaluation, options analysis, and decision-making processes

Establish and define the role of Business Analysts within the laboratory portfolio

Develop BA standards, templates, methodologies, and best practices tailored to the needs of the laboratory environment

Create frameworks for prioritizing, organizing, and managing BA work across multiple initiatives

Assist laboratory leadership in identifying and planning BA resource needs and work assignments

Introduce processes and governance structures to improve consistency and effectiveness of business analysis activities

Mentor, coach, and support newly hired Business Analysts as they onboard into the team

Provide guidance on stakeholder engagement, requirements management, facilitation techniques, and BA best practices

Support knowledge transfer and capability development to strengthen the long-term effectiveness of the BA function

Collaborate with project managers, operational leaders, clinical stakeholders, and technical teams to ensure alignment between business objectives and solution delivery

Contribute to continuous improvement initiatives across the laboratory portfolio

8+ years of Business Analysis experience, preferably within healthcare or laboratory environments

Demonstrated experience establishing or maturing Business Analysis practices, frameworks, or Centers of Excellence

Experience defining BA roles, responsibilities, and governance models within organizations

Strong facilitation, stakeholder engagement, and requirements elicitation skills

Experience leading process improvement and business transformation initiatives

Ability to organize and coordinate work across multiple projects and priorities

Experience mentoring, coaching, or leading junior and intermediate Business Analysts

Strong understanding of business analysis methodologies, tools, and best practices

Experience working with clinical, operational, and technical stakeholders

Excellent communication, relationship management, and leadership skills

Ability to bring structure, clarity, and strategic direction to complex environments

Experience with in laboratory services, healthcare technology, or digital health programs would be considered a strong asset