Job Description & How to Apply Below
You will oversee all facets of the B2B Cruise platform, ensuring partners receive robust support and guidance.
Your role involves managing onboarding processes, communicating internal strategies, and aligning day-to-day operations with partner needs. Strong analytical and communication skills are vital for this role, driving innovation and quality in service delivery.
Key Responsibilities:
• Act as primary liaison for B2B Cruise partners
• Manage partner onboarding, including platform setup and testing
• Collaborate with internal teams for operational alignment
• Provide technical guidance and support for partners
• Manage escalations and ensure resolution of issues
Requirements:
• 5-7 years of program management experience required
• Bachelor's degree in business or related field
• Solid problem solver with strong communication skills
• Highly organized and detail-oriented
• Effective at working with both teams and partners
Lead the B2B cruise program at Expedia Group, enhancing partner experiences and operational excellence through your management skills.
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