Financial Services Advisor

Job Description

Posted Thursday, June 4, 2026 at 10:00 AM

Jim Pattison Toyota Downtown is seeking an experienced, high-performing Financial Services professional to join our leadership team as a Financial Services Advisor
. This role is designed for a seasoned F&I expert who thrives in a high volume, performance driven environment and is confident managing complex deals, maximizing profitability, and delivering a premium customer experience consistent with a leading Toyota dealership.

You are a proven professional who understands how to balance compliance, customer trust, lender relationships, and strong finance penetration performance while maintaining exceptional CSI standards.

This is not an entry-level or training-focused role. We are looking for someone who can step in and contribute immediately at a high level.

Schedule: This is a full-time, permanent role of 40 hours per week.

This role reports to the General Sales Manager of the dealership.

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.
Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here:

As a seasoned Financial Services Advisor, you will be responsible for driving finance performance while ensuring a seamless, transparent, and premium customer experience.

In this role you will:

• Lead customers through the finance and delivery process with confidence, professionalism, and efficiency
• Structure and present finance and lease options that optimize both customer value and dealership profitability
• Consistently achieve strong finance penetration and product attachment rates in alignment with dealership objectives
• Offer and clearly present protection products, including extended warranties, GAP, insurance, and vehicle protection packages
• Work closely with sales leadership, lenders, and OEM partners to structure deals and maximize approval success
• Maintain full compliance with all regulatory, lender, and dealership requirements (VSA and applicable standards)
• Build and maintain strong relationships with financial institutions to support preferred lender status and program access
• Ensure accuracy and integrity of all documentation, funding submissions, and deal postings
• Collaborate with sales and delivery teams to ensure a smooth, high-quality customer handoff experience
• Act as a subject matter expert in finance products, lending programs, and regulatory requirements
• Support leadership in improving processes, training sales staff on F&I basics, and strengthening overall dealership performance

Success in this role is defined by strong financial performance, compliance excellence, lender relationships, and delivering a premium customer experience at scale
.

• Minimum 3–5+ years of automotive finance or F&I management experience (required)
• Proven track record of strong finance penetration and product performance
• Valid VSA license (or ability to obtain immediately)
• Deep understanding of automotive lending, leasing, and credit structures
• Strong negotiation and deal structuring skills
  
  High level of accuracy in all financial and legal documentation
• Excellent communication skills with the ability to build trust quickly with customers
• Strong knowledge of compliance, regulatory requirements, and lender guidelines
• Ability to thrive in a high-volume, fast-paced dealership environment
• Proficiency with CRM systems and dealership software
• Professional, ethical, and performance-driven approach
• Strong collaboration skills with sales, management, and external partners

• Competitive compensation plan with commission and bonus opportunities.
• We have premium products with highly effective prices at our high-volume location.
• Career growth opportunities within a large and well-established automotive group.
• Manufacturer and in‑house training are provided.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Amazing colleagues, great working environment, and a team building culture!

Applicants must submit a satisfactory Driver’s Abstract, Criminal Record, and Credit Check.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at