Collections Specialist

Position: Collections Specialist at Gowling WLG
Join Gowling WLG as a Collections Specialist and drive effective collection strategies for clients across Canada. This role focuses on resolving delinquent accounts and payment follow-up.

As a Collections Specialist with Gowling WLG, you will handle collection duties for Matter Billing Professionals while contributing to a diverse and inclusive workplace. A minimum of three years' experience in client credit and collections, as well as familiarity with accounting software, is required. You will engage with clients, prepare necessary documentation, and work with teams to resolve account issues.

Key Responsibilities:

• Initiate and execute collection actions for MBP accounts

• Draft correspondence for delinquent accounts as per policy

• Conduct detailed investigations of disputed balances

• Document client interactions in the collection database

• Assist in payment allocation with Cash Receipts Team

Requirements:

• 3+ years in credit and collections

• High School Diploma with relevant experience

• Familiarity with accounting principles and software

• Bilingual in French/English preferred

• Exceptional attention to detail and organizational skills

Your role will facilitate timely payments and contribute to the financial health of Gowling WLG.
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