Personal Banker Trainee - Mandarin or Cantonese Language Skills Asset

Work Location

Vancouver, British Columbia, Canada

37.5 hours per week

Personal & Commercial Banking

$52,700 - $74,400 CAD

As a Personal Banker Trainee you will provide sound financial planning advice, promote customer loyalty, and support customers in achieving their financial goals.

• Advise customers on high-level financial solutions, including investment and credit banking options.
• Engage with customers, ask thoughtful questions, and create positive experiences to deepen relationships.
• Increase customer financial confidence by providing personalized advice and addressing concerns.
• Act as a point of contact for frontline staff handling customer problems.
• Maintain professional space in common areas per marketing and regulatory guidelines.
• Work closely with customers to provide financial reviews and suggest personalized solutions.
• Stay knowledgeable about emerging issues, evolving regulations, and industry codes of conduct; participate in process improvement.
• Strive to meet and improve service level agreements and productivity targets.
• Ensure documents comply with relevant regulations and accurately reflect business intentions.
• Collaborate fully as a team member, mentor others, and address communication issues effectively.

• High school diploma and/or 1 year of relevant experience.
• Post-Secondary or undergraduate degree in a related field is an asset.
• Completion of IFIC or equivalent required.
• CFSA must be completed within 12 months if hired.
• Experience in real estate secured lending and/or investment is an asset.
• Sound knowledge of advanced investing and credit processes and banking solutions.
• Proficiency in MS Office and internet applications.
• Tactful communicator who can exchange ideas concisely and logically.
• Self-initiator with strong organizational, planning, and time management skills.

This role requires mobility within the assigned district. Upon completing training, you may be assigned to a compatible position, potentially involving transfer and relocation within the region.

TD offers a comprehensive Total Rewards package including a base salary, variable compensation, health and wellness benefits, retirement programs, paid time off, and learning and development opportunities.

Job posted in Quebec:
Sans Objet (no language requirement).