Private Banking Associate

We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

• Assist and support the frontline operations team for the Quebec region with transactional duties and office management.
• Provide client service, greeting customers, handling high‑value transactional banking needs, and demonstrating self‑serve equipment usage.
• Maintain cash balances, process deposits/withdrawals, balance cash holdings, and manage branch clearings.
• Oversee office administration: office equipment, stationery, events, safety, expense reports, and onboarding.
• Support the management team with queries from private banking portfolios.

• Client Service – greet customers, handle high‑value transactional needs, and demonstrate equipment usage.
• Administrative Support – balance cash holdings, maintain office equipment, coordinate functions and events, and support health & safety.
• Client Commitment – provide exceptional service, find solutions, and ensure compliance with CIBC policies.

• Client‑first mindset, purposeful engagement, extra‑mile attitude, and attention to detail.
• Strong critical‑thinking skills, experience with debit/credit entries, cash balancing, and foreign‑currency transactions.
• Knowledge of convenience and high‑value products for private banking customers.
• Effective communicator, problem solver, and conflict‑resolution ability.
• Alignment with CIBC values of trust, teamwork, and accountability, and a genuine, authentic presence.

Competitive salary, incentive pay, banking benefits, pension plan, employee share purchase plan, vacation, wellbeing support, and a social recognition program. Paid day off is available for personal growth.

CIBC is committed to creating an inclusive environment for all team members and clients. Applicants must be legally eligible to work at the specified location and may be required to complete assessments. Accommodations are available; contact support as needed.

Location:

Vancouver – 400 Burrard, 3rd Floor

Employment Type:

Regular
Weekly

Hours:

37.5

Customer Experience, Customer Service, Office Administration, Prioritization, Private Banking, Product Knowledge, Reception Duties