Financial Customer Support Associate

Position: Financial Customer Support Associate at ALS
Become a Financial Customer Support Associate at ALS, where your role will emphasize collections and account management. Help optimize customer experience and payment processing every day.

As a pivotal member of the Accounts Receivable team at ALS in North America, you'll engage with customers to facilitate timely payments and address any financial inquiries. This position combines financial operations with strong communication skills to ensure customer satisfaction and the achievement of collection targets, enhancing ALS’s commitment to service.

Key Responsibilities:

• Foster customer relationships while managing account collections

• Address payment issues through effective communication

• Accurately process payments and account adjustments

• Document activities and resolutions within systems

• Collaborate with teams to resolve financial discrepancies

Requirements:

• 2+ years in Accounts Receivable or finance roles

• Proficient in Microsoft Office, especially Excel

• Strong organizational and time management skills

• Familiarity with collections and financial regulations

• Experience managing customer relationships professionally

Leverage your finance experience and interpersonal skills to make a significant contribution to the ALS team.
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