Mortgage Servicing Specialist

Join Neighbourhood Holdings as a Mortgage Servicing Specialist in Vancouver, BC, covering maternity leave. Leverage your mortgage industry experience to support customers through loan servicing.

This position involves administering and processing residential mortgage loans while ensuring compliance. You will play a key role in updating mortgage systems, reviewing legal documents, and handling collections. Excellent customer service skills are crucial for success in this role.

Key Responsibilities:

• Administer loan changes, renewals, and updates

• Produce and deliver mortgage statements accurately

• Review legal documents and facilitate registrations

• Handle collection calls in compliance with practices

• Maintain detailed notes in the debt collection system

Requirements:

• BC Mortgage Broker’s License or commitment to course

• Proven mortgage industry experience

• Strong customer service background

• Proficiency in Google Apps (Gmail, Docs, Sheets)

• Excellent communication skills and attention to detail

Bring your customer-oriented approach and mortgage expertise to enhance our servicing capability at Neighbourhood Holdings.
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