Position: Senior Manager, Client Risk Management (AML/KYC)-(Hybrid)
What we offer:
Work-life flexibility
Hybrid work environment
Variable annual incentive plan
Generous annual vacation allotment
Top-notch flexible benefits plan including family building and gender affirmation
Retirement Plan, matched contributions at 6%
Access to a learning platform and educational assistance support
Access to a virtual wellness platform
Career development opportunities
Wellness Flex Fund to support personal interest and activities
Day off to volunteer in your community and other paid time off options
Corporate discounts
* subject to employment agreement
Job Summary:
The Senior Manager, Client Risk Management (AML/KYC) leads Central 1's AML client lifecycle program for Payments clients, overseeing client onboarding, due diligence, risk assessments, ongoing monitoring, and governance activities.
As a key AML/ATF subject matter expert, this role helps ensure compliance with regulatory requirements while identifying and mitigating financial crime, sanctions, and reputational risks.
This is a high-impact leadership opportunity to shape AML/KYC practices, influence key decisions, and strengthen risk management across the organization. Success in this role requires strong leadership, sound judgment, and the ability to navigate complex and sensitive matters with confidence and discretion.
What you'll be doing:
AML/KYC Client Onboarding and Risk Assessment
Lead the onboarding due diligence process for new Central 1 clients, including enhanced due diligence risk assessments for high-risk clients, high-risk industries, payment service providers (PSP’s), money services businesses (MSBs), and other elevated-risk relationships.Oversee the completion of client KYC assessments to ensure regulatory requirements and risk appetite standards are met.Review and challenge customer risk classifications, ownership structures, business activities, source of funds, anticipated activity, and other AML risk factors.Develop and maintain risk assessment methodologies supporting client onboarding and customer acceptance decisions.Provide recommendations regarding customer acceptance, enhanced due diligence requirements, and onboarding readiness.Early Life Monitoring & Ongoing Client Monitoring Oversight
Establish and oversee early life monitoring programs for newly onboarded clients.Monitor transactional activity during the post-onboarding period to validate expected behaviour and identify emerging risks.Review monitoring outcomes and recommend risk mitigation strategies where onboarding assumptions or expected customer activity materially differ from observed behaviour.Oversee ongoing client monitoring programs designed to identify changes in risk profiles and business activities.Ensure periodic refreshes of KYC information are completed based on regulatory and risk-based requirements.Assess changes in ownership, control, products, services, transaction activity, and geographic exposure that may impact risk ratings.Client (Internal and External) Engagement and Support
Provide CAMLO advice and support for Central 1 external credit union clients, including oversight and guidance on anti-money laundering (AML) and anti-terrorist financing (ATF) compliance requirements; support for transaction monitoring, investigations, and suspicious transaction reporting; provision of regulatory and risk management expertise; and ongoing consultation to assist Central 1 external credit union clients in maintaining effective AML compliance programs and meeting regulatory expectations.Provide ongoing support to Central 1 Payment clients by participating in client meetings, responding to inquiries, delivering subject matter expertise, and collaborating with stakeholders to support the effective implementation and operation of AML compliance and transaction monitoring programs for Central 1 Payment clients.Request for Information (RFI) Management
Lead the governance and oversight of RFI processes across Payment clients.Ensure information requests support investigative requirements and regulatory obligations.Monitor aging, response quality, and completion rates of RFIs.Escalate unresolved or overdue requests and recommend appropriate risk…
