Broker Lending Manager - BC

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Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

The Broker Lending Manager (BLM) is responsible for servicing a portfolio of existing mortgage broker relationships. They will develop Broker relationships, provide high levels of underwriting service and assist the bank in meeting its targets with respect to cross selling other bank products to mortgage customers. As the BLM, you will contribute to the overall success of Scotia Mortgage Authority® in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

You will ensure all activities conducted follow governing regulations, internal policies and procedures.

Is this role right for you?
In this role, you will:

• Manage existing relationships with a portfolio of mortgage brokers, and the individuals who staff them, to ensure that the Bank earns a reputation for providing the highest level of prompt and attentive service in the industry and the Bank represents the first choice of lenders by the mortgage brokerage community.
• Responsible for supporting a portfolio of predominantly new, less experienced or lower volume brokers who typically require higher-touch support on their deals as compared to more experienced brokers.
• Effectively communicate and reinforce Bank lending policy and procedures to brokers, instilling a thorough knowledge of our lending requirements and qualifying parameters as it relates to specific deals.
• Determining and obtaining all pertinent credit information such as proof of income, down payment confirmation, etc., and conducting appropriate due diligence thereon in order to meet the Bank’s credit and quality standards, including anti-money laundering and anti-terrorist financing standards, and maintaining the bank’s desired reputation with the public and regulators.
• Accurately reviewing (and if needed, correcting) data electronically supplied by Brokers, inputting data to computer underwriting program and reviewing the merits of the application, and determine a "pass", "fail" or "further consideration" decision for each mortgage application.
• Within a designated discretionary limit for mortgage applications which are "passed" by the system, approve or decline mortgage transactions and recommend to a higher level those which are qualified for further review if the incumbent considers them to be credit worthy.
• Issuing and following-up on commitments.
• Ordering and reviewing appraisals for conventional mortgages, if required.
• Monitor mortgage broker activities and bring any activities which appear worthy of further investigation to the attention of appropriate Bank officers (supervisor or S&I).
• Assembling, analyzing and ensuring receipt of all relevant information and documentation prior to onward submission of the file to the Mortgage Funding Department for timely instruction to solicitors.
• Obtain Mortgage Insurer approval for insured loans and order and review appraisals for conventional mortgages, if required.
• Develop a thorough knowledge of the Bank’s retail products, policies and procedures and ensure Mortgage Brokers are familiar with the Bank’s Cross-sell program and desire to promote multi-product customers commencing with the Broker Sales Process.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Strong experience in residential mortgage underwriting is required
• Fluency in both English and French is an asset
• Knowledge of and experience in dealing with mortgages generated by Mortgage Brokers and the mortgage broker industry in general
• Expert knowledge of Bank mortgage products, and all the policies / procedures relating to the credit adjudication and funding of the products
• Proven interpersonal and communication skills to deal with the…