Private Banking Associate; International Private Banking

Position: Private Banking Associate (International Private Banking)

Job Description

What is the opportunity?
As a key member of the client relationship team, the Private Banking Associate - International Private Banking is responsible for developing sales and service solutions through regular client interactions. You will also be responsible for direct support to the RBC Private Banking Clients with all activities.
What will you do?

• As Private Banking Associate, you will meet with all new clients and outline how the PBA role provides support as part of the relationship team
• You will act as primary contact for new and existing client's needs, coordinating sales and fulfillment with product and service specialists
• As one who thrives on finding the solution, you will ensure problems are resolved to the client’s satisfaction, and you will advise the Private Banker of potential escalation/major issues.
• As a sales and client service professional, you will maximize opportunities with clients to enhance retention, revenue growth and referrals
• You will also assist the client with any requests they may have, for example processing daily transactions, wire transfers and daily term investment renewals
• Using your technological knowledge, you will also maximize the use of technology (Financial Literacy, Family Snapshot, Sales Pipeline, etc.) to maintain data integrity, documenting all relevant client sales and service contacts and results.
• As part of the International Private Banking Team, you may be required to work out of our Marine Gateway (South Vancouver) or Downtown Vancouver offices

What do you need to succeed?
Must-have

• A minimum of 2-3 years retail banking experience
• Strong working knowledge of MS Office
• Proven client service skills
• Excellent organizational skills
• Must be fluent in English, Mandarin and Cantonese
• Support from your Manager to apply to this role
• May be based out of the Marine Gateway (South Vancouver) or Downtown Vancouver Office

Nice-to-have

• Completion of IFIC and /or CSC
• Post-secondary education in Commerce or Business Administration
• Basic understanding of investment fundamentals and thorough understanding of RBC products and services

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

Job Skills
Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities
Additional Job Details
Address:450 SOUTHWEST MARINE DR:

VANCOUVER
City:Vancouver
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:WEALTH MANAGEMENT
Job Type:Regular
Pay Type:Salaried
Posted Date:
Final date to receive applications:
Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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