Team Manager,Wealth Advice Team Job Vancouver area,BC Canada,Finance & Banking

Our Story &

Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As the Team Manager, Wealth Advice Team
, you will lead a team of Wealth Planners who provide financial planning and investment advice to members through a virtual and phone-based service model. You will create an environment where employees thrive, members receive exceptional advice, and business objectives are achieved through meaningful relationships and holistic financial planning.

You will provide coaching, mentorship, and leadership to support your team in delivering personalized financial advice that helps members achieve their goals while strengthening long-term relationships with Vancity. This role requires a leader who can successfully manage a geographically dispersed team, foster engagement in a virtual environment, and champion a culture of advice excellence, accountability, and continuous improvement.

This is a Full-time, Permanent role and will report directly to the Regional Manager
, Wealth Solutions
. The role will work closely with other leaders, Wealth Advisors, Wealth Management Associates, and other internal partners to ensure a seamless member experience and a strong referral ecosystem.

While this position supports a virtual and phone-based advice model, you will be expected to be available on-site two days per week or as required by business demands at our Vancity Head Office
.

How You'll Make an Impact:

Leading, coaching, and developing a high-performing team of Wealth Planners who provide advice through a virtual and phone-based service model

Building team culture, connection, engagement, and accountability across a virtual or hybrid work environment

Conducting regular coaching, development, and performance conversations to support employee success and career growth

Championing an advice-first culture focused on holistic conversations, comprehensive financial planning, and member financial well-being

Coaching Wealth Planners on planning quality, discovery conversations, relationship-building, and appropriate solution recommendations

Supporting advisors in navigating member conversations involving retirement planning, investments, cash flow planning, risk management, and wealth accumulation strategies

Promoting consistent application of the Vancity Advice Plan and financial planning process across the team

Monitoring planning quality, member outcomes, productivity, service levels, referrals, and business results to identify opportunities for improvement

Using data and insights to support decision-making, improve member outcomes, and achieve business objectives

Partnering with branch leaders, Wealth Advisors, and other stakeholders to strengthen referral pathways and create a seamless advice journey for members

Creating opportunities for collaboration, knowledge-sharing, and best-practice exchange across the team

Championing change initiatives, process improvements, new business strategies, and operational excellence

Ensuring adherence to regulatory, compliance, risk management, and operational requirements while maintaining a strong…