Onboard Server; Seasonal

Please note, we anticipate this role to work full time from April to May and August to September in 2026. There will be minimal to no hours available to work due to the FIFA World Cup in June and July.

Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately‑owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values:
Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.

The Onboard Server reports into the Guest Services Manager. This position is accountable for the dining room delivery of service excellence to onboard guests enabling the creation of life‑changing experiences. This includes the delivery of all food & beverage services.

This position is deemed Safety Sensitive. All onboard team members must adhere to and comply with onboard safety standards. This also includes reporting any violations or hazards to onboard management and providing support in the event of an emergency. This position requires periodic access to an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, the public, property, or the environment.

If selected to move forward in our recruitment process, successful candidates will be contacted via email by February 2026. Interviews will begin in February, with this position scheduled to start between March and April. Please keep an eye on your email and junk mail for further updates.

• Create a welcoming environment for our guests to feel comfortable and valued by anticipating their needs, being attentive, and providing a high‑quality guest experience
• Resolve guest‑related concerns by listening with empathy and providing timely resolution
• Deliver meal services as per established Standard Operating Procedures (SOP) in a positive, polished, and professional manner
• Ongoing railcar maintenance including, but not limited to, railcar set up, maintaining cleanliness in galleys, washrooms, and all guest‑facing areas, and ensuring correct inventory levels.
• Adheres to waste management and reduction initiatives, including composting and recycling programs

• Flexibility to work in multiple railcars with varying teams
• Applies the One Team approach in execution of duties both on and off the train and across all departments
• Maintain clear and effective communication

• Adheres to all applicable Health Canada regulations
• Ensure cleanliness and sanitization of work spaces
• Knowledgeable about dietary requirements and food safe practices

• High School diploma or GED is an asset
• Serving It Right (SIR) or Proserve is required
• BC Food Safe certification is required
• Valid First Aid certification is an asset
• Fluency in English language
• Fluency in additional languages is an asset
• Valid form of  domestic travel requirements (passport, driving license, etc.)

• 2+ years of service delivery in a full‑dining (food and beverage), luxury/fine‑dining establishment is required

• Solid communication and interpersonal skills; accountable work ethic; self‑motivated
• Solid serving and hosting skills
• Strong time management and problem‑solving skills with the ability to work under pressure
• Maintain a professional and polished appearance
• Energetic, motivated, hardworking, and committed to delivering guest service excellence
• Ability to work independently and as part of a team
• Physical endurance and emotional resiliency with the ability to adapt and work long days

• Must be able to lift and carry up to 50 pounds
• Able to travel away from home base for up to 6 days at a time
• Must be legally…