Housekeeping Supervisor

About the Job:

We’re looking for an experienced and hands‑on Housekeeping Supervisor to lead our housekeeping operations for a newly renovated and locally owned 32‑room boutique hotel in the West End of Vancouver. This role is essential in ensuring our rooms and public spaces consistently meet the high standards of cleanliness and presentation of The Como Hotel. You’ll oversee daily operations, organize the team schedule, manage the housekeeping team, maintain inventory, and ensure every room is guest‑ready.

• Supervise, train, and schedule housekeeping staff.
• Support the team, attend and clean rooms when required.
• Inspect guest rooms and common areas to ensure quality and cleanliness standards are met.
• Coordinate daily housekeeping operations based on occupancy and turnover.
• Manage linen inventory, cleaning supplies, and amenity stock levels.
• Work closely with Guest Services and Maintenance to ensure seamless room readiness.
• Implement efficient cleaning procedures, quality checks, and team accountability.
• Support onboarding, training, and performance feedback for the housekeeping team.
• Maintain safety standards and uphold hotel cleanliness protocols.

• 2–3 years of housekeeping or cleaning supervision experience (hotel experience strongly preferred).
• Strong attention to detail and a commitment to excellence.
• Positive leadership style with the ability to motivate and manage a team.
• Comfortable working in a fast‑paced, dynamic environment.
• Basic computer literacy (scheduling, inventory logs, reporting).
• Flexible availability, including weekends and holidays.

• Have experience opening or operating a boutique or self‑service hotel.
• Speak additional languages.
• Are familiar with eco‑friendly and efficient cleaning practices.

• Join a new and growing hotel brand with room to innovate.
• Extended health coverage.
• Paid time‑off/vacation.
• Be part of a supportive and people‑centered culture.
• Enjoy working in a beautifully designed space near nature and the city.
• Opportunities for growth and leadership.

Designed for the modern traveler, The Como is a locally owned 32‑room boutique hotel offering a thoughtfully curated stay—where design, comfort, and simplicity come together seamlessly. With self‑service technology, welcoming spaces, and an eye for detail, we create a guest experience that feels both personal and effortlessly elevated.