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Job Description & How to Apply Below
You will spearhead the PM operations, guiding the Guest Services team as they navigate guest interactions and concerns. Your ability to foster a collaborative environment ensures service excellence, with your mentorship pivotal for team success. Staying composed under pressure, you will maintain high standards of organization and professionalism at all times.
Key Responsibilities:
• Lead evening operations for Guest Services
• Address escalated guest concerns professionally
• Ensure a guest-ready atmosphere in all areas
• Review and manage guest arrivals and requests
• Communicate relevant updates to guests and staff
Requirements:
• Minimum of 5 years in hospitality roles
• Team leadership experience preferred
• Hospitality Management or Business degree an asset
• Strong multitasking and problem-solving skills
• Knowledge of front office procedures
Elevate the guest experience by guiding your team and maintaining high standards at Level Hotels.
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Position Requirements
10+ Years
work experience
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