Group Reservations Coordinator

Position: Group Reservations Coordinator Role
Manage group booking processes as a Group Reservations Coordinator reporting to the Reservations Manager. Focus primarily on group and tour reservations while ensuring a seamless guest experience.

This role emphasizes the importance of accuracy and communication within the hotel. Coordinators must handle group contracts, prepare rooming lists, and maintain inventory in system applications like Opera and Passkey. Effective interaction with sales and catering teams for documentation is also vital to ensure all departments are informed.

Key Responsibilities:

• Review and manage group contracts from Sales Department

• Enter rooming lists accurately in Opera or Passkey

• Set up billing details for seamless client experiences

• Monitor inventory and ensure balance with contractual holds

• Communicate effectively with hotel departments

Requirements:

• Minimum 2 years in Front Office/Reservations

• Hospitality Management or related education preferred

• Proficiency in Opera, Passkey, and Microsoft Office

• Strong organizational and multitasking skills

• Excellent communication skills with attention to detail

Elevate your career by delivering exceptional service through effective group reservation management.
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