Part-Time Night Auditor Revival English Bay

Join Hotel Equities as a Part-Time Night Auditor at the stunning Revival English Bay in Vancouver, BC. This role is essential for providing exceptional guest service and ensuring satisfaction during night hours.

As a Front Desk Night Auditor, you will be the first point of contact for guests, playing a vital role in their first impression. Key skills include checking in and out guests, answering inquiries, and processing transactions accurately. You will also enhance hotel revenue through effective room upselling and by addressing guest concerns and requests promptly.

Key Responsibilities:

• Check in guests and issue room keys

• Answer phones and provide hotel information

• Process cash and credit transactions accurately

• Resolve guest complaints using service recovery guidelines

• Communicate issues to management as needed

Requirements:

• High School diploma or equivalent

• Experience with major hospitality brands preferred

• Ability to lift items up to 50 pounds

• Basic computer skills for management systems

• Strong communication and problem-solving skills

Deliver outstanding guest experiences through attentive service and effective problem resolution at Hotel Equities.
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