Lead Concierge Residential Properties

Position: Lead Concierge for Residential Properties
Elevate client relations as the Head Concierge at residential strata buildings. This leadership role requires expertise in supervision, multi-tasking, and communication to enhance service quality.

Join our team as Head Concierge, overseeing operations in designated sites. You will train and develop concierge staff, address escalated issues, and maintain high service standards.

Your role includes scheduling, working closely with management, and ensuring effective communication with all stakeholders.

Key Responsibilities:

• Address and resolve complaints from the concierge team

• Supervise and train on-site concierge staff

• Schedule shifts to meet operational needs

• Collaborate with Management to enhance procedures

• Communicate effectively with Human Resources for staff needs

Requirements:

• Minimum two years as Head Concierge in strata settings

• Exceptional listening and problem-solving skills

• Strong multi-tasking capability under pressure

• Proficient in MS Word, Excel, and Outlook

• Ability to work flexible hours as needed

Bring your expertise in hospitality and leadership to create a welcoming environment for residents.
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