Housekeeping Room Attendant

Position: Housekeeping Room Attendant at Sandman Hotel Group
Job Overview  Housekeeping Room Attendant – Full‑time, on‑site at Sandman Hotel Group in Vancouver, BC. This role will support daily housekeeping operations, maintain guest rooms to Sandman Hotel standards, and provide exceptional service to guests.
Responsibilities   Clean guest rooms according to Sandman Hotels standards.
Maintain up‑to‑date knowledge of chemicals and cleaning products and their handling procedures.
Respond to guests and staff inquiries, requests, and complaints promptly and courteously.
Record and hand over all lost property items to the Supervisor/Manager at the end of the shift.
Report maintenance and safety hazards to the Supervisor/Manager to minimize risk.
Take personal responsibility for equipment, ensuring correct operation and secure storage.
Report any unusual or suspicious persons/activities to management.
Report maintenance issues such as burnt‑out light bulbs.
Check under beds, drawers, and closets for left‑behind items or trash.
Clean sinks and fixtures, restock toiletries, comment cards, coffee, and other amenities.
Clean coffee pots and ensure they are plugged in.
Arrange furniture as used by guests.
Maintain security and privacy of guest rooms.
Perform laundry tasks: collect, sort, transport, dry, fold, and store linens.
Replace and wash all cleaning cloths and maintain linen supply inventory.
Perform mending repairs and general houseperson duties as required.
Qualifications   No education or experience required; on‑the‑job training provided.
Ability to follow instruction.
Good communication skills.
Awareness of WHMIS (asset).
Professional appearance and manners.
Capability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Required Skills   Excellent customer‑relations skills.
Time‑management skills.
Adaptability to change and ability to handle multiple priorities under pressure.
Strong focus on exceeding guest expectations.
Benefits & Perks   Competitive compensation and flexible schedule.
Team rates and discounts at Sandman Hotel Group restaurant brands.
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort.
Ongoing employee events, incentives, and recognition.
Dedicated training program and career advancement opportunities.
Employee Assistance Program (EAP) with free mental‑health support, legal and financial counselling.
Group life insurance, extended health, dental, vision care.
Complimentary stays for employees and family/friends.
RRSP matching and milestone rewards.
Tuition credit program.
Equal Employment Opportunity Statement  Sandman Hotel Group is an equal‑opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, provincial, or local laws. We take seriously our obligations under the Human Rights Code.
Application Notes  Applications should be submitted through the Sandman Hotel Group career portal. Phone calls for status updates are not accepted.

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