Rooms Division Manager Property Management

Position: Rooms Division Manager at Basecamp Property Management
Elevate guest experiences as the Rooms Division Manager at Basecamp Property Management in Revelstoke, British Columbia. This full-time role drives service excellence and operational efficiency across the property.

The Rooms Division Manager supports the Regional General Manager in overseeing Basecamp Resorts and North winds. You will enhance guest satisfaction by managing Housekeeping and Guest Services, ensuring quality standards are upheld. Engage in recruitment, training, and operational strategies to optimize resources and meet budget expectations.

Key Responsibilities:

• Recruit and onboard high-potential candidates

• Oversee daily operations and team adherence to SOPs

• Conduct inspections and manage room readiness timelines

• Coordinate cross-department workflows for efficiency

• Follow up on guest feedback for service recovery

Requirements:

• Minimum 1 year supervisory experience in hospitality

• Strong knowledge of guest service and housekeeping

• Proficient in property management systems

• Excellent organizational and communication skills

• Ability to work flexible hours including holidays

Lead high-performance teams while ensuring exceptional service quality at Basecamp Property Management in Revelstoke.
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