Duty Manager for Wentworth Hospitality

Elevate guest satisfaction as the Duty Manager with Wentworth Hospitality Group in Vancouver. Ensure smooth hotel operations and outstanding guest experiences day and night.

As the Duty Manager, you are essential to maintaining the luxury standards at either the Loden or Arden Hotel. This role involves leading a team, enhancing service delivery, and ensuring guest safety through meticulous oversight. You will also be expected to manage Night Audit tasks and maintain effective communications with all departments.

Key Responsibilities:

• Provide a warm welcome and exceptional service

• Lead and develop team members for optimal performance

• Manage guest relations and resolve concerns effectively

• Conduct Night Audit duties and ensure financial integrity

• Stay updated on hotel safety protocols

Requirements:

• High school diploma required; hospitality degree is a plus

• 1-2 years of relevant experience preferred

• Excellent communication and organizational skills

• Ability to adapt to varying work schedules

• Computer proficiency and valid driver’s license required

Bring your experience in hospitality management and dedication to Wentworth, ensuring every guest’s stay is unforgettable.
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