Catering Attendant​/Receptionist

Position: Catering Attendant / Receptionist
Norton Rose Fulbright Canada LLP is seeking a hospitality-focused Catering Attendant / Receptionist to join our Vancouver office. The role reports to the Manager, Office Services & Facilities and focuses on delivering a first‑class hospitality experience to clients, lawyers, executives and staff through seamless coordination of catering, conference centre services and meeting support.
Responsibilities   Serve as a professional ambassador, providing a warm, polished and responsive experience for clients, visitors, lawyers and executives.
Anticipate client needs and proactively address requests to ensure a seamless hospitality experience, including occasions outside regular business hours.
Support high‑profile client meetings, executive functions and firm events, exercising professionalism, discretion and sound judgment at all times.
Maintain all client‑facing areas to reflect the firm’s standards of excellence; build effective working relationships at all levels.
Coordinate the setup, delivery and presentation of catering services for meetings, conferences and special events; liaise with reception, facilities and technical teams as required.
Prepare and maintain boardrooms, conference facilities and hospitality areas, ensuring they are clean, fully equipped, organized and ready for use.
Respond quickly to changing meeting requirements and last‑minute requests while maintaining exceptional service standards.
Assist with room setups, event logistics, and meeting support services.
Maintain hospitality spaces, kitchens, coffee stations, collaborative spaces, visitor offices, conference area and lounges to the highest standards of cleanliness, safety and presentation.
Monitor inventory levels, coordinate supply replenishment and support vendor relationships.
Process invoices, maintain service records and complete administrative tasks related to hospitality operations.
Ensure compliance with food handling, health and safety, and firm service standards.
Maintain hospitality equipment readiness and troubleshoot routine operational issues to minimize service disruption.
Handle confidential and sensitive information with a high degree of discretion, professionalism and accuracy.
Provide coverage for reception and assist with other office service initiatives as assigned.
Contribute to a culture of continuous improvement and service excellence within the Office Services & Facilities team.
Qualifications   Passion for hospitality and delivering exceptional service in a professional, fast‑paced environment.
Experience in hospitality, conference services, catering, hotels, corporate offices, or other customer‑focused environments.
Strong interpersonal and communication skills, with a professional presence, sound judgment and the ability to build positive relationships at all levels.
Excellent organizational skills, attention to detail and the ability to manage multiple priorities while remaining calm and responsive under pressure.
Proficiency with Microsoft Office, room booking systems and other workplace technologies, with a proactive, solutions‑oriented approach to service delivery.
Flexible and adaptable, with willingness to support events, meetings and business requirements that may occasionally require work outside regular business hours.
Ability to stand for extended periods and lift supplies or equipment up to 30 lbs.
Excellent written and spoken English required;
French considered an asset.
Benefits   Retirement savings plan with employer contribution
Benefit premiums paid by the firm
Telemedicine services
Flexible health and wellness allowance that covers a wide range of activities beyond gym memberships
Training and development programs tailored to your interests and needs
Vancouver: $43,300 – $53,400 per year. Salary is discussed and negotiated during the interview process. The firm is an equal opportunity employer. Reasonable accommodations for qualified individuals with disabilities will be provided throughout the recruiting and employment process.

#J-18808-Ljbffr