Night Auditor at Revival English Bay

Be the face of hospitality as a Night Auditor at the charming Revival English Bay in Vancouver, BC, with Hotel Equities. This part-time role requires a focus on excellent guest service and operational integrity during night shifts.

In the role of Front Desk Night Auditor, you will greet guests, check them in, and provide knowledgeable information on hotel services and local recommendations. Your responsibilities will also include handling calls, processing transactions, and managing guest requests to ensure a seamless experience. Effective communication and teamwork with other departments are crucial for maintaining high service standards.

Key Responsibilities:

• Check guests in/out and resolve billing issues

• Answer calls promptly and courteously

• Record and track guest preferences

• Uphold safety protocols and report incidents

• Assist with bookings and cancellations as needed

Requirements:

• High School diploma or equivalent

• Familiarity with hospitality processes from major brands

• Must lift up to 50 pounds

• Basic computer proficiency required

• Strong interpersonal and organizational skills

Elevate guest satisfaction through proficiency in guest services and effective multitasking at Hotel Equities.
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