Lead Host

Position:
Lead Host / Hostess - Le Crocodile Restaurant by Rob Feenie

We are seeking a polished, highly organized Lead Host / Hostess to manage the flow of our reservation-driven fine-dining restaurant, as well as assist in large group bokkings and buy-out events. This role is essential in orchestrating seating, pacing, and guest arrival with warm welcoming precision, ensuring a seamless dining room from first greeting through final departure.

Key Responsibilities

• Manage a high-volume reservaiton book with accuracy, foresight, and attention to detail
• Control seating flow and table pacing to support multi-course fine-dining service
• Welcome guests with warmth, professionalism, and confident composure
• Uphold immaculate standards at the host stand and entryway
• Maintain real-time awareness of table status, guest arrival patterns, and service timing
• Communicate clearly with guests as well as management and service teams to align expectations and pacing
• Handle special requests, VIP notes, and guest preferences with discretion
• Manage reservations email inbox, and large booking inqueries

Qualifications

• Prior experience in fine dining, reservation-driven environments preferred.
• Strong command of Open Table reservation systems and seating strategies. Minimum two years working with Open Table is preferred.
• Exceptional organizational skills and calm decisoin-making under pressure
• Refined communication style and polished presence
• Ability to anticipate challenges and adjust pacing proactively
• Availablity for evenings, weekends, and holidays

What We Offer

• Supportive and professional team environment
• A disciplined, reservation-forcused service environment
• Competitive compensation
• Flexible schedule
• No early mornings
• Staff Discount

Requirements

• Work permit - legally eligible to work in Canada only candidates

Recruiters, please do not contact this job poster. Do not contact us with unsolicited services or offers.