Lead Front Desk Manager

Elevate guest experiences as the Front Desk Manager at Revival English Bay in Vancouver, BC. Lead and develop a talented team while overseeing seamless front office operations.

In this full-time role at Revival English Bay, you'll manage daily front office tasks, ensuring smooth check-ins and check-outs. Your leadership will inspire your team to provide exceptional service, creating memorable stays for every guest. Partnering with various departments, you will enhance guest journeys and solve concerns with professionalism and creativity.

Key Responsibilities:

• Lead and train a talented Front Desk team

• Oversee smooth daily front office operations

• Partner with Housekeeping and Sales departments

• Manage scheduling, payroll, and financial tasks

• Resolve guest concerns with empathy and professionalism

Requirements:

• Proven experience in a supervisory role in hospitality

• Strong leadership and service skills

• Excellent communication and problem-solving abilities

• Tech-savvy with hotel systems knowledge

• Passion for team development and hospitality

Make a meaningful impact on guest experiences every day at Hotel Equities in Vancouver.
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