Front Desk Leadership Role

Join Revival English Bay as a Front Desk Manager in Vancouver, BC, where your leadership will define the guest experience. Drive exceptional service while managing a dynamic team.

This full-time position at Revival English Bay is pivotal for creating a welcoming environment for guests. You'll lead, train, and motivate the Front Desk team while ensuring satisfaction through smooth operations. Collaborating with various departments will aid in delivering a seamless guest experience, and your problem-solving skill will be crucial for resolving any concerns.

Key Responsibilities:

• Train and motivate the Front Desk team

• Ensure seamless front office operations daily

• Collaborate with Housekeeping and Sales departments

• Oversee payroll and scheduling for efficiency

• Address guest concerns with creativity and professionalism

Requirements:

• Experience as a Front Office Supervisor or similar

• Strong service-first mindset with leadership skills

• Excellent organizational and communication skills

• Familiarity with hotel software, especially Opera Cloud

• Passionate about hospitality and team growth

Drive impactful service at Hotel Equities' Vancouver location.
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