Hotel Operations Leader

Become a key player at Executive Hotels & Resorts as a Regional Hotel Operations Manager based in Vancouver. This position drives operational excellence and guest satisfaction across multiple hotels in British Columbia.

In this pivotal role, you will support the Corporate Director of Hotel Operations and work with General Managers to elevate property performance. With your significant hotel management experience, you will address operational challenges and lead initiatives that enhance guest experiences. You will undertake regular property visits to ensure adherence to high standards and effective management practices.

Key Responsibilities:

• Provide operational support and follow-up on key initiatives

• Manage hotel visits focusing on service and maintenance

• Review performance metrics and guest satisfaction scores

• Assist with compliance to cleanliness and service standards

• Encourage development and communication among hotel staff

Requirements:

• At least five years in progressive hotel management

• Prior experience as a General Manager or equivalent

• Deep familiarity with all hotel operations aspects

• Exceptional organizational and troubleshooting skills

• Must have a valid driver’s license and travel capability

Enhance hotel operations and guest services as a Regional Hotel Operations Manager with Executive Hotels & Resorts.
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