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Lead: Guide Toonie Tours
Job Description & How to Apply Below
Take charge as City Lead and Senior Guide at Toonie Tours in Vancouver. Share your storytelling skills while ensuring quality operations and exceptional guest journeys.
In this full-time role, you will lead Vancouver's operations while assisting in Victoria, reinforcing the quality standards for the tours. Excelling in storytelling and guest interaction is key, as you are responsible for delivering enjoyable experiences. You will also play a crucial role in training new guides and maintaining smooth day-to-day operations.
Key Responsibilities:
• Lead experiences that resonate with guests through storytelling
• Drive guest satisfaction and positive reviews consistently
• Support the training process for new guides
• Ensure timely departures and operational readiness
• Tackle any day-of issues to facilitate smooth tours
Requirements:
• Strong storytelling and public speaking expertise
• Background in customer service or tour guiding
• Passionate about local history and community engagement
• Reliable in adhering to tour schedules
• Ability to document best practices in operational playbooks
Become a vital part of the Vancouver tourism scene while leading Toonie Tours.
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