Hotel Duty Manager

Position: Dynamic Hotel Duty Manager Role
Join Sandman Hotel Group as a Duty Manager and showcase your customer service skills. Drive team success and ensure compliance with operational standards in a busy hotel environment.

Sandman Hotel Group is seeking a Duty Manager to take charge of the Front Office operations. You will be responsible for managing check-ins and check-outs, overseeing guest services, and ensuring adherence to company policies. Utilize your leadership expertise to foster a positive work atmosphere that enhances guest satisfaction and promotes team morale.

Key Responsibilities:

• Manage Front Office, Guest Activities, and Reservations

• Prepare reports and forecasts for management

• Conduct welcome calls and maintain front desk cleanliness

• Directly respond to guest inquiries and needs

• Maintain accurate records of cash and shift activities

Requirements:

• Proven hotel experience, particularly in Rooms Division

• Strong computer skills, especially MS Office

• Exceptional organizational and time management skills

• Demonstrated communication proficiency

• Good judgment and common sense in operations

Enhance your hospitality career by managing a team that values customer service at Sandman Hotel Group.