Description
Position: Manager,Sportsbar
Department: Hospitality–TheSportsbarLIVE!
POSITION SUMMARY:
The Restaurant Managerat the Sportsbarwillbe responsible for delivering elevated foodandbeverage service and exceptional hospitality to our fans.
The Manager’sleadership,passion and commitment to teamwork will inspire others, ensuring that the Canucks Sports & Entertainment(CSE) quality service and safety standards areupheldand the keyobjectivesof the Hospitalitydepartment are met.
The incumbentwillbe responsible for creating a positive and energetic work environment and shouldpossessan entrepreneurial spirit. This fan-focused, front-line management role will ensure they have the best players on their team to execute the ultimate fan experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Workingwiththehospitalitymanagement team to identify, evaluate, and continually improve service strategies to always ensureourfans arealways first
- Providing leadership,development,and motivation of team to ensure fan-focused delivery is always paramount through consistent delivery ofhigh-quality food and beverage in a thrilling atmosphere
- Assisting the Director, Restaurantsin driving revenue, forecasting,and budget execution
- Monitoringdayto day andevent activity to ensure proper planning and execution for events
- Coordinating and implementingpromotions,events,andmarketingcampaigns at the Sports Bar
- Assisting in developing and creating new marketing and events initiativesforthe Sports Bar
- Ensuringflow of events and guest satisfaction
- Assisting with developing,maintaining,and promoting the Sports Bar brand in various forms
- Reviewinginventory levels to ensure proper purchasing and warehouse goods are readily available
- Ensuringrequirements for appropriate sanitation and food safetyregulationsare met
- Overseeinghiring and scheduling of staff
- Assisting in the development of short and long term financial and operational plans
- Assisting the Director, Restaurants in administrative duties in Premium Club Venues
REQUIRED QUALIFICATIONS & EXPERIENCE
- Minimum 3 years' experience as a Shift Leader, Day Manager, Night Manager, Bar Manager or Assistant General Manager at a high volume,premiumcasualrestaurant
- Bachelor’s degree in a related fieldsuch as hospitality or business administration
- Proven record ofoptimalguest service through providing conflict resolution and service recovery
- Provenskillsinspiring andrallying a team to achieve its highest potential and then driving it to the next level
- Action-orientedpersonality; adaptive in approach to solving problems
- Excellent interpersonal skills, attention to detail, andverbal and written communication skills
- Strong dedication to the highest quality service standards
- Demonstrated experience in creating a work environment where staff development is encouraged and positive recognition is provided
- Experience in inventory and product ordering
- Experience in hiring and training hospitality staff
- Familiar with sanitation proceduresandstandard food and beverage equipment maintenance
- Strong organizational and time management skills,withthe ability tothrive in a fast-paced environment
- Proficiency in Microsoft Office applications
- Level 1 and Level 2 Food Safe Certification
- Serving It Right License
- Flexibility to work evenings, weekends, and holidays
YOU MIGHT ALSO HAVE:
- Management experience in a sports and entertainment venue and in running specialty events with premium clientele
- Experience in opening a new venue
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive,equitable, andrepresentsour beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
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