Banquet Server

ABOUT ROSEWOOD HOTEL GEORGIA

Rosewood Hotel Georgia combines the grandeur of the Roaring Twenties with contemporary design in the heart of Vancouver. First opened in 1927, the legendary award-winning hotel has been meticulously restored to its place as one of the most prominent hotels worldwide. Providing a flawless combination of legacy with luxury, Rosewood Hotel Georgia features 156 guestrooms and suites, award-winning dining, and Sense, a Rosewood Spa - the only 2 Key Michelin rated Hotel in Vancouver Canada, and the only city Hotel.

For generations, guests have indulged in Hotel Georgia’s charming ambience, remarkable service and landmark location.

Banquet Server will be responsible for the setting, serving and tearing down of the banquet functions as directed by the banquet event orders and departmental standards. Must remain professional at all times maintaining courteous service at the highest level. Also assists in the maintenance of the Banquet area and equipment. Must be an energetic individual who works efficiently during each shift.

• Set up and prepare banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
• Review Banquet Event Orders (BEOs) and understand event requirements, menus, timelines, and guest expectations.
• Welcome and assist guests throughout weddings, conferences, meetings, receptions, and other events.
• Provide professional food and beverage service, including plated meals, buffets, receptions, and cocktail functions.
• Serve food and beverages efficiently while following established service standards and presentation guidelines.
• Maintain knowledge of menus, ingredients, beverages, and special dietary or allergy requirements.
• Communicate guest requests and special requirements to supervisors and kitchen/bar teams.
• Clear and reset tables while maintaining cleanliness and organization throughout the event.
• Assist with banquet room breakdown, equipment removal, and proper storage of banquet supplies after events.
• Maintain high standards of sanitation, cleanliness, and workplace safety.
• Handle guest concerns professionally and elevate issues to the Banquet Supervisor or Manager when required.
• Coordinate with other banquet servers and departments to ensure smooth event operations and timely service.
• Assist with inventory, restocking, polishing glassware/cutlery, and preparing service equipment.
• Follow hotel policies, service standards, and health and safety regulations.
• Provide courteous, attentive, and personalized service to guests while maintaining a professional appearance.

• Experience:
  
  Must have 2 years experience as a banquet server in a luxury or ultra luxury hotel.
• Education:
  
  High School Diploma
• General
  
  Skills:
  
  Must be able to perform job functions with speed and accuracy. Ability to prioritize, organize and follow directions thoroughly. Must be a clear thinker, remaining calm and resolving problems using good judgment. Individual must be highly motivated and possess excellent communication and interpersonal skills and work cohesively with co-workers as part of a dynamic team. Must display excellent attention to detail and has a proven ability to work under minimal supervision during high volume situations.
  
  Candidate must demonstrate initiative, with the ability to anticipate guests’ needs. Knowledge of function preparation and room set-ups will be considered a strong asset.
• Technical
  
  Skills:
  
  Serving it Right Certificate required;
  Knowledge of Food Safe. Organizational skills;
  Responsibility, Must demonstrate initiative and team work. Knowledge of food, wine and menu items;
  Knowledge of Hotel emergency & safety policies/procedures. Must have demonstrated…