Job Description & How to Apply Below
In this pivotal role, the Reservations Manager will oversee the front desk team at Marilena, known for its exceptional West Coast cuisine. You will manage all aspects of guest reservations and inquiries, ensuring a seamless dining experience. Collaboration with staff and management is essential to foster an environment of top-tier service.
Key Responsibilities:
• Oversee guest needs and manage special inquiries
• Coordinate phone and email communications for reservations
• Train hosts to maintain high standards of guest service
• Resolve any guest issues to their satisfaction
• Keep host stations and areas impeccably clean
Requirements:
• At least 2 years in fine dining service
• Education or degree in hospitality is an asset
• Strong English communication abilities
• Knowledgeable in reservation systems like Seven Rooms
• Passion for culinary service and customer satisfaction
Drive your career forward at Marilena, where your expertise in hospitality will shine.
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