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Job Description & How to Apply Below
Executive Assistant Director of Hotel Operations.
Vancouver, BC | $100,000–$130,000 + Bonus + Benefits.
Airfare and temporary accommodation available for candidates relocating to Vancouver.
I am hiring on behalf of a leading hospitality group for a newly created Executive Assistant Director of Hotel Operations position, based in Vancouver.
Relocation support:
Airfare and temporary accommodation available for candidates relocating to Vancouver
Reporting to the Director of Operations, the Assistant Director of Hotel Operations will support the operational performance of a portfolio of 10+ owned and managed hotels across North America.
Key Responsibilities- Support the Director of Operations in overseeing operational performance across the hotel portfolio.
- Partner closely with General Managers to drive service standards, guest satisfaction, profitability, and operational excellence.
- Provide leadership, guidance, and mentorship to hotel leadership teams.
- Review operational performance, identify opportunities for improvement, and implement best practices.
- Build strong relationships with General Managers and property-level leadership.
- Support strategic initiatives and operational projects across the portfolio.
- Ensure consistency in standards, processes, and guest experience across properties.
- Travel approximately 3 times annually to the US and 2 times annually to Toronto.
- Proven senior-level hotel operations experience.
- Previous General Manager experience strongly preferred.
- Luxury or upscale hotel background preferred, ideally within a Four Seasons, Fairmont, or comparable environment.
- Strong understanding of hotel operations and the ability to work credibly with experienced General Managers.
- Exceptional relationship-building and communication skills.
- Strong leadership presence, work ethic, and commercial mindset.
- Comfortable working across multiple properties and markets.
- Hospitality degree is not required; relevant operational experience is the priority.
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