Manager, HR Technology Operations

About Us:

With $295.0 billion of gross assets under management, as of March 31, 2025, British Columbia Investment Management Corporation (BCI) is the provider of investment management services for British Columbia’s public sector and one of the largest asset managers in Canada. BCI seeks investment opportunities around the world and across a range of asset classes that convert savings into productive capital. Our investment returns play a significant role in helping our institutional clients build a financially secure future for their beneficiaries.

February 2, 2026

Be the driving force behind our Workday ecosystem. You'll be the go‑to expert shaping how a $295B Canadian pension fund leverages technology to attract, develop, and retain world‑class talent. This isn't just system administration—it's your chance to design an enterprise‑wide HR platform, lead strategic vendor partnerships, and make a measurable impact on how one of Canada's premier institutional investors empowers its people to deliver exceptional results.

Reporting to the Senior Manager, People Analytics and Workforce Planning, and as a member of the broader HR team, the Manager, HR Technology Operations is responsible for managing and maintaining the corporation’s HRIS (Workday). The Manager oversees the optimization of the HRIS to ensure it successfully supports business requirements and manages the contract and relationship with external vendors (AMS provider and Workday).

The Human Resources department provides HR leadership across BCI, in direct support of investment return objectives and delivering on BCI’s mandate. The HR department adds value as a strategic business partner, an enabler of change when mandates shift, and serves as a trusted advisor to the CEO/CIO, executive, and the board on all people matters.

HR supports every person at BCI and serves as a trusted partner to all departments on strategic initiatives and day‑to‑day HR matters. By focusing on our talent, we ensure the organization has the right people with the right skills supporting and delivering on investment strategies for the benefit of our clients.

• 8+ years of progressive experience in human capital management systems/HR Technology, including time in a leadership or supervisory role, preferably in an investment management organization
• Proven track record of HRIS system implementation; preference given to Workday
• Strong organizational skills with a high attention to detail and a commitment to data accuracy and integrity
• Strong problem‑solving capabilities
• Ability to explain difficult concepts and persuade others to adopt a point of view
• Achieves results using informal social networks, unwritten informal structure, culture, and the rules of the organization
• Proficiency and confidence when dealing with a diverse range of professionals in a proactive and confidential manner; supported by effective communication skills
• Working level understanding of employment legislation and the HR industry
• General understanding of the investment industry preferred
• Strong data analysis knowledge an asset

• Subject Matter Expert (SME) of Workday (HCM and HR Core)
• Oversees the day‑to‑day administration of the HRIS:
  • Provides technical support to users: researches, troubleshoots and resolves issues within the parameters of the system support model
  • Resolves escalated issues or concerns to HRIS, within the parameters of the system support model; identifies and resolves root causes to common user challenges
  • Provides security administration and consultation to ensure data is secure and access is appropriate for users and roles as assigned
  • Supports HRIS SMEs in the effective running of the modules for which they are responsible
• In partnership with Technology and/or Finance, manages the relationship with the HRIS and AMS vendors to ensure proper support; including contract renewals and change requests
• Collaborates with business product owners (e.g., Workday Adaptive Planning, Peakon, Strategic Sourcing) to ensure business requirements are met, while maintaining system…