Senior Manager, Payroll

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry‑leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career‑building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Reporting to the Director of Finance, the Senior Manager, Payroll leads payroll operations for a global workforce of 1,800+ employees, ensuring accurate, timely, and compliant payroll in a growing organization.

You will oversee the payroll team’s day-to-day operational and financial activities while working closely with Finance & Accounting (including Tax and Financial Reporting), Human Resources, and Legal. You are an experienced payroll professional with management experience who is motivated to continue building your expertise while coaching and developing team members.

This role provides guidance on payroll and compensation policies and supports the onboarding of new employees, including assisting with the setup of new payroll jurisdictions as the business continues to expand.

• Lead and develop the global Payroll team, establishing clear standards for accuracy, reliability, and business continuity
• Oversee end-to-end payroll processing for 1,800+ global employees, including audits, reconciliations, and payroll journal entries
• Ensure timely submission of all required government filings, remittances, and pension contributions
• Partner with HR, Finance, and Legal to align payroll practices with employment agreements, company policy, and local legislation
• Act as the primary escalation point for complex payroll issues and inquiries
• Stay current on payroll laws, tax treatments, regulations, and best practices across all countries where Global Relay operates
• Contribute to the development, implementation, and ongoing maintenance of payroll operating procedures and best practices, identifying opportunities for streamlining and automation in collaboration with Human Resources
• Review annual bonus payout calculations and support payroll-related inputs for corporate tax filings and incentive programs
• Provide payroll variance analysis and support other finance-related requests as needed
• Support the implementation of new technology and process improvement initiatives, coordinating with cross-functional partners including HR, Enterprise Systems, and external consultants
• Assist with ad hoc departmental projects as required
• Maintain strict confidentiality of all payroll information and documentation

• 7+ years of progressive global payroll experience in mid-to-large organizations, with a strong understanding of payroll legislation, statutory requirements, and complex pay scenarios including commissions, incentives, variable compensation, retroactive adjustments, and year-end processes
• People-focused leader with 3+ years of leadership experience, recognized for coaching and developing teams, setting clear priorities, maintaining strong controls, and remaining calm and decisive in fast-paced, deadline-driven environments
• Experience supporting a distributed, high-growth workforce in a fast-paced technology environment
• Hands‑on experience with Canadian, US, and UK payroll; knowledge of Swiss, Swedish, Spanish, or Australian payroll considered an asset
• Experience supporting global expansion initiatives, including the use of Employer of Record (EOR) models,…