Human Resources Business Partner

Partner with our Fashion and F&B teams consistently to support and strategize retail people initiatives, mainly Fashion Boutiques as well as F&B Retail Environment Support.

Maintain current People processes in place: bi-weekly meetings with our Boutique Directors, provide coaching, assist in employee meetings, Performance processes, partner in the disciplinary processes, etc.

Propose ideas for improving processes or procedures to maximize corporate performance.

Develop talent integration tools/recognition initiatives and diversity and inclusion strategies.

Conduct and support implementation of actions originating from employee surveys (culture/engagement/interest, etc.).

Lead and participate in various committees such as Health & Safety, D&I, etc.

Collaborate with the People and Organization (P&O) team to optimize current recruitment strategies.

Provide coaching and training to managers regarding interviewing and hiring techniques.

Continually partner with our Boutique Directors to help them choose the best retail staff for each boutique.

Ensure the continuous improvement of interview tools and techniques and enhance the integration of new hires.

Manage the offer process through negotiations and contract preparation in conjunction with the managers.

Build a structured Onboarding plan with the hiring managers to ensure effective onboarding of all new hires.

Prepare and present recruitment statistics to identify trends and improve time-to-fill metrics.

Enter all new hire entries and job-related changes in Workday.

Conduct exit interviews.

Partner with the Boutique Management teams to determine the holistic learning requirements for their teams (soft skills, technical and business competencies) and ensure the trainings proposed target the right skillsets.

Build learning road maps for key talents and for potential succession candidates taking into consideration specific needs, operational challenges and organizational priorities.

7-10 years of experience as an HR Business Partner or in a similar HR role.

Bilingual:
English & Mandarin, spoken and written.

Strong knowledge of Canadian labour laws and proven independant judgement and decision-making on sensitive matters.

Advanced knowledge of the people side of the job market in Western Canada.

Proven experience and comfortable in a coach-like role.

Relevant experience in recruitment and/or talent acquisition.

A working knowledge of an HRIS, ideally Workday.

A collaborative approach to driving projects forward.

A comfort with influence without control.

Resilient positivity and energy.

A genuine passion for discovery through listening.

An ability to blend the People & Retailing perspectives.

A working knowledge of Linked In Recruiter.

Excellent organisation, attention to detail and accuracy.

The ability to effectively manage volume and niche searches, often simultaneously.

A fast-paced working environment with multiple competing priorities.

Delivering a proactive coaching approach to our Boutique Management teams.

Acting as a partner to the Fashion division.

Building great relationships and networking across the market.

Creating an outstanding employee experience.

Strategically helping to minimise staff turnover and assist in talent development.

Delivery of excellence in an environment that places long term success of CHANEL and its…