Senior Manager, Talent Development & Learning

Position: Senior Manager, Talent Development & Learning (14 Month Contract)
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Manager, Talent Development & Learning to join our People team on a 14-month contract (parental leave cover). The ideal candidate will be located in Vancouver, BC, but we are open to candidates in our other Canadian hub locations (Calgary and Toronto).What your team does:

The Talent Development & Learning (TD&L) team helps fuel Clio's growth by bridging today's skills with tomorrow's potential. We design high-impact learning solutions that empower our people to excel now, while building the strategic programs — from leadership development to talent management and coaching — that support our talent at different phases of their career journey.

What you'll work on:

Team Leadership:
Lead a high-performing team of TD&L professionals. You are directly responsible for the mentorship and development of people managers and portfolio leads to create functional bench strength.

Talent Management:
Evolve and oversee our global talent management programs, inclusive of our annual Talent Systems Cycle, mid-year promotion cycle, 360 Feedback, Succession Planning, and more.

Global Onboarding:
Partner with the Sr. Manager of Learning to continuously optimize the Global Onboarding Experience, ensuring cultural integration and minimizing time-to-productivity across all global regions.

Leadership Development:
Guide the launch of our Leadership Behaviours and integrate them across our talent program. Provide strategic direction for the design of world-class development programs and coaching offerings targeted at key cohorts:
Key Talent, Emerging Leaders, Mid-Level Management, and Senior Leaders. Facilitate programs as needed.

AI Fluency & Enablement:
Play a critical role in building AI capability across the business — partnering with our Sr. Manager, Learning to design and deliver enablement programs that grow AI fluency at every level of the organization. Integrate AI fluency into performance management at a global scale, and continuously rethink how the TD&L team itself works in an AI-first way.

Measurement & Impact:
Measure and report on program KPIs, including behavioral change and effectiveness. Translate talent data into actionable insights for senior leadership.

Strategy & Planning:
Drive execution on the TD&L strategy through the development of the team's goals, KPIs, and quarterly/annual roadmaps.

Cross-Functional Collaboration:

Partner as a leader in the broader People team, ensuring efforts are coordinated across all People functions and we are delivering a seamless employee experience.

Learning

Infrastructure: Oversee our learning infrastructure, including our LMS, content strategy, vendor relationships, and AI-enabled tools.

DIBE Integration:
Systematically integrate Diversity, Inclusion, Belonging, and Equity (DIBE) principles into all talent processes, ensuring equitable access and decision-making.

Budget & Reporting:
Own the reporting and narrative for the success, budget utilization, and business impact of all global TD&L initiatives.

What you bring:

Scale: 10+ years of progressive HR or Talent Development experience, including leading talent programs and teams in organizations of 2,000+ employees.

Leadership

Experience:

Demonstrated experience managing and developing high-performing teams, with a track record of building bench strength and fostering professional growth.

Talent Management Expertise:
Deep knowledge of talent management practices including performance management, succession planning, 360 feedback, and career development program design.

Leadership Development:
Proven experience designing and delivering leadership development programs and learning solutions across all levels of leadership.

Learning Design &

Infrastructure: Hands-on experience leading or working alongside learning experience designers and a point of view on what good looks like — from how a shared services learning…