HR Generalist

PLEA Community Services is currently seeking a Full‑Time HR Generalist for our HR team located in Vancouver, BC. The proposed start date for this position is as soon as possible. This position is excluded from BCGEU membership.

The HR Generalist oversees the day‑to‑day operations of the Human Resources department and employee life‑cycle, with subject matter expertise in employee wellness, leave management, and employment contracts. They are the first point of contact for managers and employees regarding HR policies, Collective Agreement application, and legislative requirements. They ensure a high quality, service‑driven employee experience.

The usual hours of work in this position are Monday to Friday from 8:30 AM to 4:30 PM, based on 37.5 working hours per week. Occasional evenings and weekends may be required to meet departmental needs.

• Bachelor’s degree in Human Resources or a related field.
• Four (4) years of recent, related experience.

PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community‑based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

• Manage the department’s day‑to‑day operations. Act as the first point of contact for employees and managers regarding HR‑related matters.
• Provide advice and/or services to management regarding all HR functions, including the application of the Collective Agreement, legislation, regulations, and HR policies.
• Draft, develop and edit documentation related to labour relations and human resources, including employment agreements.
• Prepare, organize and maintain comprehensive files (e.g., files related to employee leaves, return‑to‑work planning, grievances, hearings, investigations and discipline).
• Provide expert human resources advice/guidance by engaging, developing, coaching, mentoring and supporting managers, employees and teams.
• Implement and maintain HR policy and procedures.

• Lead and/or participate in workplace investigations with varying degrees of difficulty/sensitivity.
• Support managers in preparing and issuing discipline.
• Oversee the grievance process including research, interpretation of alleged violation(s), response development, and Union/Grievor meetings.
• Mediate labour disputes/grievances and provide advice on employee and labour relations matters.
• Respond to HR‑related legal requests as required.
• Provide input to and/or participate in Collective Agreement negotiations.

• Manage employee leaves and oversee the agency’s return‑to‑work program, including accommodations and gradual return‑to‑work plans.
• Maintain a high level of support for employees on leave through regular communication with the employee.
• Work with agency partners to explore, negotiate and implement reasonable accommodations.
• Coordinate, develop, implement, evaluate, administer and provide human resources services related to employee wellness, occupational health and safety, attendance management, and disability management.

• Administer and oversee the agency’s benefit programs, including the agency’s pension plan.
• Ensure the Collective Agreement and benefits contract terms are applied, and appropriate follow‑up and/or actions are taken.
• Act as the main point of contact between the HR department and relevant external parties.
• Complete ongoing reporting requirements, as well as government and funder surveys as necessary.

• Lead and/or participate in the agency’s involvement in projects that advance the goals of the HR department.
• Participate in strategic planning for the department.
• Lead the delivery of employee training sessions.
• Collect and analyze HR data.
• Maintain human resources information and related records systems.
• Research and prepare reports…