Coordinator, Benefits

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Requisition :4497
Affiliation: Exempt
Position Type: Temporary Full Time
Fixed Term Duration:Anticipated end date is August 31, 2027
Number of Openings: 1
Bi-weekly

Working Hours:

70 hours bi-weekly
Shift/

Work Schedule:

Monday to Friday
Department/ Branch: Human Resources & Safety, Total Rewards
Job Location: Fort Mc Murray

Starting Salary Range*:$77,707 - $84,992 (Pay Band

D)

* The Municipality offers competitive compensation. The starting salary for this position will be within the range listed above and dependent upon the qualifications and experience of the successful candidate.

We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

At the Regional Municipality of Wood Buffalo, our Human Resources & Safety department is dedicated to creating a workplace where people thrive and safety comes first. From attracting and developing top talent to fostering a culture of inclusion, wellness, and continuous learning, HR supports the organization’s most valuable resource — its people.

At the same time, our Safety team ensures that every employee goes home safe by championing proactive practices, compliance, and a culture of shared responsibility.

Together, HR and Safety provide the foundation that allows every department to deliver exceptional service to the community. If you are passionate about people, workplace culture, and building a safer tomorrow, this is the team where your work will truly make a difference.

The Coordinator, Benefits oversees the system administration and maintenance of benefits, pension, and wellness programs. This role requires the development of expertise in processes, primarily focusing on the SAP-Benefits module in daily tasks. Additionally, the incumbent provides ongoing support for other HCM modules within SAP. Primary responsibilities of this position include:

Program Administration and Coordination :
Coordinates the retiree program and organizes information sessions with benefits providers. Performs system administration and maintenance for group benefit and pension plans. Assists in the onboarding process by assisting with enrollment paperwork and ensuring the timely and accurate processing of enrollments. Serves as a liaison between employees and benefit carriers, meeting with employees to discuss options for continuing their benefits coverage and preparing cost estimates.

Acts as the primary point of contact for the management of critical illness and life claims. Ensures the accuracy and maintenance of records, SAP data, provider websites, documents, and reports. Conducts regular audits of benefit deductions to ensure accuracy. Processes vendor invoices for approval and coordinates payments with Accounts Payable. Manages the Benefits inbox and is responsible for responding to benefits enquiries promptly.

System Administration and Maintenance: Performs data entry and maintains employee data in the SAP-Benefits module and benefit provider websites. Completes employee enrollments for benefits and pension plans. Participates in user acceptance testing for system upgrades and conducts business process analysis. Develops and generates reports using SAP Ad-hoc Query and Wage Type Reporter. Troubleshoots and audits benefit system processes to ensure data quality and integrity.

Identifies potential system solutions and escalates issues as needed. Collaborates with the HR Analyst to diagnose issues and implement solutions.

Departmental Support: Supports the bi-weekly payroll process by ensuring timely setup and updates of benefit and pension records in SAP. Contributes to wellness strategies by assisting with projects as needed. Ensures compliance with internal policies, collective agreements, shared service agreements, and relevant legislation. Develops and maintains user procedures, guidelines, and documentation. Provides cross-functional support for the SAP Organizational Management and Personnel Administration modules.

• Candidates need to show evidence of the…