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Manager, Complex Risk Support Services

Job in Vancouver, BC, Canada
Listing for: Hub International
Full Time position
Listed on 2026-01-14
Job specializations:
  • Management
    Risk Manager/Analyst
  • Insurance
    Risk Manager/Analyst
Job Description & How to Apply Below

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

As a Manager, Complex Risk Support Services in the Commercial Insurance Division, you will provide exceptional operational and talent management leadership for the Commercial Support Team. We are seeking a self-motivated individual with a strong attention to detail to join our team in our Bentall office, located centrally in Downtown Vancouver near Burrard skytrain station.

Requirements

  • Level 2 General Insurance License
  • 3-5 years Commercial Insurance Management experience
  • A Day in the Life

  • Lead the Complex Risk Service team with oversight of operational efficiency, process improvement, strategic planning and team performance.
  • Collaborate and work in conjunction with Sales, Marketing, Claim and Underwriting teams for alignment of business priorities.
  • Identify operational and service requirements for the Complex Risk team that may be unique to the book of business and client base.
  • Foster a positive, engaging work environment to attract and retain talent.
  • Participate in weekly Complex Risk team meetings.
  • Maintain oversight of activities management and account receivables.
  • Assess capacity requirements for the team through ongoing book of business reviews.
  • Where This Can Take You

    We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

    What We Offer

  • Competitive compensation:
    Base salary + Industry leading commission structure
  • Company matching RRSP contributions
  • Tuition financing and career-related training and development
  • Customizable flexible benefits options for you and your family
  • Mental and physical wellness initiatives
  • A positive, collaborative and team-oriented environment
  • Ongoing personal and career development
  • Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
  • We want you to be INNOVATIVE and open to sharing your ideas
  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
  • You are a TEAM PLAYER who positively impact those around them;
    We MOTIVATE each other to GROW TOGETHER
  • You work with a high degree of INTEGRITY and ACCOUNTABILITY
  • If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our !

    Department Account Management & Service

    Required Experience:

    2-5 years of relevant experience

    Required Travel:
    No Travel Required

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