Join our fitness family, change lives, be a part of a winning team, and a positive environment. Career opportunity, great benefits; we are passionate about our Team and our Members - we make a positive difference!
Pacific NW Club Ventures LLC.
General Manager– Job Description
Position Title:
General Manager
Reporting To:
District Manager/Regional Management (depending on brand and area structure)
- Personnel – It’s all about Personnel! Without our personnel we would not be able to achieve exceptional things.
- Development – We are committed to the growth, & development of our personnel, both personally & professionally. We want you to be the absolute best version of yourself. We develop people first, then develop employees.
- Competitiveness – Always Compete! We want people driven to compete not only amongst others, but against themselves. Do you have the GRIT to push yourself harder than you ever have before? Compete to be better today than yesterday.
- Execution – We are measured on our results, not our efforts. Trying, positive intentions, and working hard are all intangibles that are necessary for achieving results, but the scoreboard is what matters. Perfect execution of all our strategies is the expectation & standard within our culture.
- Culture – Constantly striving to be “Perpetually Triumphant,” competitive, developmental, stepping in the face of any challenges, always taking care of each other, showing up, working hard, listening, facing our fears, and embracing adversity as an opportunity to become better, and having FUN while doing it, describes our culture
Be “Perpetually Triumphant” – John LaRosa II, Owner/Operator
Role SummaryGeneral Manager’s report directly to the Regional Management (depending on club logistics). First and foremost, GM will ensure all members receive the highest quality Service and overall Experience in the Fitness Industry. GM’s need to demonstrate a competitive mindset through achievement of financial targets for the club as outlined in the annual budget and monthly scorecard. Accomplishing the previously mentioned items will be driven by the GM through leadership, training and the development of all team members.
Thus, driven to focus on our members needs and goals. The GM will demonstrate an aptitude to follow and command all company-wide policies and initiatives to ensure the integrity of our unique brand.
- 4-year Degree Preferred
- One year’s worth of management experience required, managing 10+ team members
- Passionate about the Fitness Industry, if not Fitness Industry Experience
- Current CPR
- Ability to compete in an ever-changing environment with the ability to adapt and grow.
- Coach-ability. Enjoys developing their team and their own leadership skills through on-going training and feedback.
- Ability to inspire and motivate team.
- Ability to multi-task and be engaged.
- Demonstrate a working knowledge of all standard operating procedures and policies.
- Communicate and implement club policies and procedures to front desk staff.
- Encourage staff to work as a team and be productive.
- Illustrate an ability to make decisions and execute them.
- Recruit, hire and train all front desk staff on all Crunch Fitness directives and protocol.
- Achieve sales goals in EFT and Total Gross.
- Achieve business goals through constructive feedback and positive reinforcement.
- Execute all promotions to help generate new sales leads for optimum membership growth.
- Ensure your teams have proper tracking forms including any personal stats, payroll or other important information needed to be reviewed.
- Ensure all promotions are effectively communicated to the team and members.
- Ensure there is ongoing prospecting and lead generation of new prospective members.
- Ensure that the staff is knowledgeable about the clubs’ programs, facilities and equipment.
- Ensure pricing requirements and guidelines are adhered to all times.
- Oversee the PT department through the PT lead.
- Implement and support company programs/promotions to generate PT client acquisition for member base penetration.
- Integrate personal training…
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