General Manager - BC Region BC

General Manager Responsibilities

• Guide all salespersons/sales managers in setting their objectives on a long and short-range basis.
• Direct the sales managers to set sales and grossobjectives for new vehicle salespeople.
• Assist the Regional General Manager in forecastingcontrollable expense elements for the Variable and Fixed Department.
• Communicate with sales managers to ensure thatdealership policies and procedures are understood.
• Follow and enforce all company policies, procedures,and processes.
• Review with sales managers the quarterly reports onthe gross performance of new vehicle salespeople.
• Assist in developing programs of improvement for thesales department to reach their objectives.
• Conduct daily and/or weekly sales training meetings as directed by the Regional General Manager.
• Oversee the efforts of enhancing the image of thedealership.
• Ensure that Product Knowledge is maintained at a veryhigh level.
• Ensure that the New Vehicle Delivery process is followed closely.
• Review the handling of incoming sales calls.
• Keep an accurate account of floor traffic.
• Attend Managers’ meetings as required.
• Serve as liaison with factory representatives.

• Minimum 5 years of experience as a General Manager in an Automotive Dealership.
• Superior management,leadership, and customer service skills.
• Ability to handle and resolve customer issues or concerns promptly and professionally.
• Ensure high standards areheld for delivery of vehicles to customers.
• Ensure that sales representatives understand and follow dealership policies at all times.
• Excellent communication skills; ability to communicate effectively with customers; subordinatesand other management.
• Be extremely organized.
• Be self-motivated.
• Ability to work in a team environment to achieve common goals.
• Experience with internet andretail tools, 180 and ADP.
• Valid VSA License is required.

• First hand mentoring fromauto industry leaders
• Employee discounts onvehicle purchases and leases
• Employee discounts onservice and parts
• Competitive compensation
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!