Supervisor, Program

Are you ready to lead with compassion and strategy—shaping transitional housing services that truly transform lives? As a member of the Shelter & Housing Program supervisory team, the Supervisor, Housing Program, will oversee tenant support case management team, and the daily operations of the Transitional Housing Program. The position will coordinate within UGM, manage the referrals to transitional housing, make programming decisions and direct support for the transitional housing participants.

The position will also ensure smooth operation by applying best practices utilizing social work paradigms, by identifying gaps and needs of the branch and providing timely and effective solutions. This support will include liaising and collaborating with various UGM departments and outside contractors. In addition, this position provides support to the Manager, Shelter and Housing program as well as coordination of volunteers within the Housing Programs.

This role also will work collaboratively with the Shelter and Housing leadership team on program development. As a supervisor, you will be a role model for the rest of the team, striving to enhance care for our community members, and services consistent with UGM’s Vision and Core values.

This is a permanent
, full-time (37.5 hours per week)
position
. The starting salary range for this position is $30.40 to $33.22 per hour.

Who We Are Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program, as well as the potential for educational assistance and flexible work arrangements.

In addition, our extensive benefits plan is fully employer-paid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. If you are someone who desires to learn and grow, has a passion to serve and make a difference, and connects with others with both humility and humour, then you will be a great fit at UGM.

Main Duties & Responsibilities