Maintenance Manager, Sen̓áḵw

Overview

Fitzrovia is seeking to hire a Maintenance Manager to join our team and manage a landmark development, Sen̓áḵw, in the Vancouver market. The Maintenance Manager is a senior role responsible for overseeing the comprehensive maintenance operations within our residential rental and retail communities. This position demands advanced technical skills and leadership abilities to ensure that all building systems operate efficiently and in compliance with safety regulations.

The Maintenance Manager is responsible for guiding and supporting the maintenance team, coordinating with vendors, managing budgets, and working closely with the Capital Projects team on major projects and preventive maintenance initiatives.

This role represents a cornerstone position in Fitzrovia’s Vancouver expansion and offers the opportunity to help build and shape our local operations, culture, and service standards as we establish our presence in Western Canada.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.

As we are a highly collaborative team, the successful candidate will be required to work on-site full-time.

The salary range for this position is $90,000 - $120,000, plus a competitive performance-based annual bonus, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

• Establish and maintain strong relationships with residents, staff, contractors, vendors, and customers, fostering a collaborative and positive environment aligned with Sḵwx̱wú7mesh Úxwumixw (Squamish Nation) values
• Build, onboard, train, and coach a high-performing maintenance team, serving as a technical and strategic resource to guide standards and best practices, while overseeing day-to-day operations and providing long-term technical oversight of the property
• Oversee, manage and provide technical guidance and recommendations to the maintenance team, assisting in the analysis and resolution of complex building system issues, and developing options for effective maintenance management
• Ensure the safe and compliant operation of all building systems, including HVAC, mechanical, life safety, plumbing, electrical, carpentry, painting, snow removal, and pool maintenance
• Oversee and manage the completion of all resident service requests efficiently and to the highest standard
• Oversee and manage the schedule for 24-hour on-call emergency coverage, including attending the site after hours when emergencies may require, ensuring the maintenance team is trained and prepared to execute established emergency procedures to protect resident safety and minimize property damage
• Supervise the preparation of market-ready suites, including painting, cleaning, general repairs, and housekeeping, to ensure a superior living environment for new residents
• Maintain the cleanliness and safety of all community areas, including ensuring grounds are free from trash, debris, and hazards
• Coordinate with vendors for various maintenance services, including scheduling, requesting services, negotiating contracts, and managing vendor performance. Ensure all vendor work aligns with budget constraints and project timelines
• Monitor and report maintenance issues that impact the budget, including life safety concerns, building operations, vacant repairs, and common area needs, to the General Manager
• Plan, execute, and document all prescribed preventive maintenance tasks, ensuring continuous property upkeep and preventing costly repairs
• Collaborate with the Capital Projects team on major renovation projects and large-scale maintenance initiatives, providing input on project planning, execution, and…